As a complete novice, I purchased a DVR. However, I was a little unsure in setting up the system properly and to gain its full potential, so I decided to contact Big Brother Systems and spoke to IT manager Stuart. He was very helpful guiding me through the whole set up process also advising me on the best settings for my system lay out. I cant thank Big Brother enough for the complete efficient service they provide and would recommend this company as 5 star.
Mr P Williams, Manchester
"I have just purchased one of these, to replace a (more expensive, but non-HD) Samsung, that I bought last year. The difference in quality enjoyed, by upgrading to this is amazing - especially as I now plug this HD DVR through a Full HD monitor. This is a machine that is silent in operation - and the design of the machine and software is VERY well thought out - and it was ready to just 'Plug in and play' upon delivery. I only had to contact them to fully understand how to optimise the settings on the 'Display' menu. Whoever I have contacted within the company; has been genuinely friendly, helpful, honest - and insightful in their advice. My only regret, is that I had not yet 'found' the company much sooner. I will now be using 'Big Brother CCTV' as the first (and hopefully only) supplier for future upgrades, and to heartily recommend them onto friends."
- Mr Derek B, Leeds
"I bought some cameras from big brother after researching the internet for sometime. They helped me over the phone to select the right products for me and my property. I decided to visit their showroom to see how good the cameras recorded and they talked me through the products how they all worked and showed me how to fit together. I even had a go at putting a connector on a cable which saved me over £50 buying the cables this way over their pre made versions. The system works better than expected, it was easy to fit and I can't recommend them enough. I will be back for more cameras soon no doubt."
- Mrs Hardy, Stoke-on-Trent
"After a recent spate of burglaries in our area we decided to invest in some CCTV cameras to compliment our alarm system. After a little shopping around we ended up talking to big brother and im very glad we did ! Great staff great products and great customer service ! They suggested a self fit system which I was dubious I would be able to manage but with reassurance and good guidance from their excellent staff I purchased and fitted a 4 channel 500gb dvr with 4 800TVL dome cameras for less than 340 quid!!! Bargain! Cant recommend these guys highly enough A+++++"
- Andrew Riley - Weston Coyney, Stoke On Trent.
"You sent to me a card to allow feedback on your installation and i felt that this was insufficient to be able to express my satisfaction with the system and your installers.
I would like to commend your engineers, particularly for the trouble that they took over the installation and their totally professional attitude both in terms of the work and in terms of their 'customer relations'.
They worked very tidily, and made every effort to minimise any obtrusiveness (even crawling through our very uninviting loft to save running wires around the outside of the house) I would also like to say that we have found yourself and all your staff (which includes installers, technicians that we have spoken to at your works and your reception staff) pleasant to talk to, knowledgeable and completely professional. It makes a nice change these days. We would have no hesitation in recommending Big Brother to other people."
- Mr Peter Buxton
"Your showroom and sales staff are a credit."
- Nash Coaches Ltd
"Efficient system and courteous workforce."
- Belgrave Medical Centre
"Even with lights off in the stable, good picture maintained with infra red. Very very clear with lights on. We had a very poorly mare this year for 4/5 days and the camera was invaluable in monitoring her progress 24/7."
- Little Wickenstone Farm
"Good job done by Big Brother!"
- Mr R Cole
"Personal Service very good!!!"