There is a very old English saying that says "A picture says a thousand words"
Very true when looking though old photos kept in a shoebox but not so true with CCTV as in most applications, this phrase can then be changed to "A few words can confirm a thousand pictures"
Here is an Actual case history to demonstrate the importance of Audio:
A large car service centre took in a repair and was told to proceed with the repair after instructions from the owner that the quoted price was OK. When the customer came to collect the vehicle he told the garage he would only pay part of the agreed amount. After being told the car would not be released he became verbally aggressive. On the CCTV visually he appeared calm and his hands remained in his overcoat pockets at all times, but the audio on the playback a different story could be heard where he threatened to return that evening and burn down the garage and the member of staffs home. This left the receptionist horrified and very frightened and this resulted in a Court appearance. Without the voice recording it was his word against the Garage's Service Receptionist, so who knows what would have happened if the audio recording was not installed.
The garage held the car for a further 9 months until the bill was eventually paid in full along with storage charges.
The component cost to the Garage to add CCTV Audio to the Reception Area, including the Amplified Microphone, Audio Cabling and Speakers was less than £29.00.
CCTV Cameras with voice recording are really low cost and will transform your Surveillance, it really does make a huge difference in an environment where confrontations could arise. We believe any voice recording to be an essential for any type of shop or Reception area.
Remember you will need to add a small "audio recording” to your CCTV signage in order to use any voice recordings legally. We have small low cost labels you can purchase add to your CCTV Signage within this section.